Pricing that follows the operation

Understand the fit before you buy seats.

Every new tenant starts with one full user, every module available and unlimited guests. Build the system around your organisation before you decide how many full or light users need access.

New tenant

One real workflow. The right product surface switched on.

We start with a working session, agree what needs proving, then prepare a guided evaluation workspace around that workflow. You see the connected path without being dropped into an empty tenant or an artificial feature tour.

Plan an evaluation

When the fit is clear

Choose access around responsibility.

Move into a subscription with the full users who run workflows, light users who contribute and review, and guests who report or acknowledge. The product remains connected; access follows what each person is accountable for.

Add more full users whenever collaboration needs to grow.

Standard SaaS calculator

Price the people who need access.

Full users run the system. Light users contribute at 25% of the full-user price. Guests can be added without changing the subscription.

Estimated annual subscription

£2,100

£300 full · £75 light per year

£300 / year
0100
£75 / year
0100
£0 · unlimited
01000

Full users

4 × £300

Light users

12 × £75

Guests

24 · no added cost

Annual billing shown in GBP, excluding applicable taxes. Monthly billing is £30 per full user and £7.50 per light user. Annual billing is £300 and £75 respectively. Guests are unlimited and included.

Everyone gets the product. Access matches responsibility.

One subscription. No feature gates for the organisation.

Full users run the system. Light users contribute at 25% of the full-user price. Guests can add issues, incidents and acknowledgements and stay visible in the tenant directory.

Most common starting point

For the people who run the system

Full users

£300£300 per full user / year

Own records, configure workflows, investigate, manage actions and see the organisation's operating picture.

  • Baseline framework included
  • Every module included
  • Full workflow and administration access
  • Tenant-specific fields and forms can be edited
Get started

For people who contribute occasionally

Light users

£75 per light user / year

Give managers, reviewers and occasional contributors the access they need without turning every interaction into a paid seat.

  • Complete assigned work
  • Review and respond to records
  • See context relevant to their role
  • £75 per light user / year
Discuss access

For everyone else around the work

Guests

Included and unlimited

Keep people visible in the tenant directory and let them add issues, incidents and acknowledgements without giving them the management surface.

  • Add issues, incidents and acknowledgements
  • Remain part of the tenant directory
  • Support reporting and collaboration
  • Unlimited guests, subject to fair use
Discuss access

Full and light users are priced individually. Guests are unlimited and carry no seat charge; fair-use media and retention rules protect the service without charging for ordinary participation.

Enterprise when it earns the name

No enterprise price tag until we understand the shape of the work.

Enterprise is for organisations that need global governance, delegated ownership, SSO, automatic provisioning and de-provisioning, multiple integrations, migration planning, or a specific retention and media policy. It is still the same product and baseline, with the controls needed to operate it at scale.

Tell us about your organisation

At a glance

One product. Clear access by responsibility.

The product stays connected whether somebody owns the workflow, contributes to a task or appears in the surrounding directory.

CapabilityStandard SaaSEnterprise
ModulesAll includedAll included and governed
EvaluationGuided workspace around an agreed workflowDesigned with you
Full users£300 each / yearDesigned with you
Light users£75 each / yearIncluded and governed
GuestsIncluded and unlimited; issues, incidents and acknowledgementsIncluded and governed
Tenant forms and fieldsEditable by your teamConfigured with your team
SSO and user provisioningEnterprise requirementDesigned with you
Integrations and retentionStandard fair-use policyScoped to your operation

Questions people ask before they buy

Straight answers about access and cost.

What happens during an evaluation?

We agree a workflow and the decision it needs to support, then configure a guided workspace using demonstration or supplied non-sensitive scenarios. The aim is to prove fit, not maximise clicks through an empty tenant.

What happens after the evaluation?

If the fit is clear, we agree the production setup, access mix and migration path. If it is not, the evaluation closes without pretending an unused workspace is value.

Do light users and guests cost extra?

Light users are priced at 25% of a full user. Guests are included and unlimited; fair-use media and retention rules protect the service without turning every person in an operation into a pricing decision.

Can we change the baseline forms?

Yes. Petowo gives you a working baseline first, then lets your tenant edit fields, terminology and workflows where your operation needs something different.